Find answers to the most common questions about our services.
Sourcing & Import
We search for reliable suppliers on Chinese platforms (Alibaba, 1688), verify their reliability, negotiate prices and supervise production until delivery.
There is no fixed minimum amount. We work with orders starting from €500. The larger the order, the better the pricing conditions.
Logistics & Delivery
By sea: 25 to 40 days. By air: 5 to 10 days. Delays vary depending on the type of product and customs conditions.
Yes, we manage the entire customs process in France, including declaration, payment of duties and taxes, and personal handover.
Tools & Platform
No, our tools are designed to be accessible to everyone. Intuitive interface, included training and dedicated support accompany you from day one.
Pricing & Payment
Our fees are calculated as a percentage of the order value, generally between 5% and 15% depending on the services required. A detailed quote is always provided before commitment.